Privacy Policy

Surfaris Chile Pro,

Last Updated: 09/23/2025

At Surfaris Chile Pro, we respect and protect the privacy of our clients. This policy explains how we collect, use, and safeguard personal information provided when booking our services.

1. Data Collected

  • Contact information: name, email, phone number.
  • Payment information: processed securely through certified platforms (Surfaris Chile Pro does not store bank or credit card details).
  • Additional information voluntarily provided by the client (e.g., relevant medical conditions).

Use of Information

  • Manage reservations, payments, and communication with clients.
  • Improve our services and personalize the experience.
  • Comply with applicable legal or regulatory obligations in Chile.

Data Protection

  • Personal data is stored in secure and confidential environments.
  • Only authorized Surfaris Chile Pro team members have access to this information for operational purposes.
  • We do not share personal information with third parties, except local providers directly related to service delivery (e.g., lodging, transportation), and always under a confidentiality obligation.

4. Client Rights

  • According to Chilean Law N°19.628 on the Protection of Private Life, clients may:

    • Request access to their personal data.
    • Request correction, cancellation, or blocking of their information.
    • Withdraw consent for the use of their data at any time, except for data necessary to provide the contracted service.

5. Contact